Returns

Last updated: October 28, 2026

We want you to be confident about what you put on your car. If a product is not right for you, send it back within 30 days of delivery.

The 30-Day Guarantee

You may return any item within 30 days of delivery for a refund or exchange, provided it is in resalable condition. Opened products are accepted when the issue is a defect, damage, or a genuine performance problem.

What Qualifies for a Return

The item was purchased directly from adamotto.net.
The request is made within 30 days of the delivery date.
The product is unused and in its original packaging, or the product is defective or damaged.
You can provide your order number and a short description of the issue.

What We Cannot Accept

Products returned more than 30 days after delivery.
Items purchased from third-party marketplaces or unauthorized resellers.
Products that have been contaminated, mixed with other chemicals, or stored improperly.
Free promotional items and gift cards.

How to Start a Return

Email [email protected] with your order number and the reason for the return. Photos help us resolve issues faster.
We will reply within one business day with a return authorization and instructions.
Pack the item securely — please do not ship liquids in envelopes.
Drop the package at the carrier shown on your return label and keep the receipt.

Do not send a return before receiving authorization; unauthorized returns may be refused or delayed.

Refunds

Once your return arrives at our warehouse, we inspect it within 2 business days. Approved refunds are issued to the original payment method within 5–10 business days, depending on your bank. Original shipping charges are refunded only when the return is due to our error or a defective product.

Exchanges

Need a different product instead? Tell us in your return email and we will reserve the replacement. If the replacement costs more, we will send a secure payment link for the difference.

Damaged or Defective Items

If a product arrives damaged or does not perform as described, contact us within 7 days with photos. We will ship a replacement at no charge and you will not need to return the faulty item.

Return Shipping Costs

Return shipping is free when the return is our fault (wrong item, damaged, or defective). For all other returns, the customer covers return shipping, which we deduct from the refund.